No. Safa Sajid garments are made to order. Once your order has been confirmed and the required advance payment has been received, your selected piece enters production.

Yes. You can select your preferred design and available size directly from the Safa Sajid website and place your order online.

Please review the Size Guide carefully before selecting your size and confirming your order.

Safa Sajid pieces are available in standard sizes including Small, Medium, Large and XL. Please refer to the Size Guide on the website for the measurements applicable to each size.

Please compare your measurements with the measurements provided in our Size Guide before placing your order.

As each garment is made against the size selected at the time of purchase, we recommend checking the Size Guide carefully before confirming your order.

If you are unsure which size to select, please contact our customer care team before placing your order. We will be happy to assist you in understanding our Size Guide.

A 50% advance payment is required to confirm your order. Production begins after your order has been finalised and the required advance payment has been received.

The remaining 50% becomes payable once your garment has been completed. Your order will be dispatched after the outstanding balance has been received in full.

Please allow approximately 6 weeks from confirmation of your order and receipt of the required advance payment for production and delivery.

As each piece is made to order, this is an estimated timeframe. International transit and customs clearance may require additional time.

No. Once your order has been confirmed and the 50% advance payment has been received, production begins specifically against your order.

The order cannot then be cancelled and the advance payment is non-refundable.

No. As Safa Sajid garments are made to order, we do not accept returns or exchanges for change of mind, personal preference or an incorrectly selected size.

This does not affect our responsibility where a garment is verified as defective, incorrect or does not correspond to the measurements stated in our Size Guide for the size confirmed on your order due to an error on our part.

If the garment you receive does not correspond to the measurements stated in our Size Guide for the size confirmed on your order due to an error on our part, Safa Sajid will take responsibility for assessing and resolving the issue.

Please contact our customer care team within 48 hours of receiving your order and provide your order details together with clear photographs or videos showing the issue.

Please contact us within 48 hours of receiving your order and provide your order details together with clear photographs or videos showing the issue.

Once the issue has been assessed and verified, the appropriate resolution may include correction or alteration, repair, replacement, or refund where appropriate.

Yes. Safa Sajid provides complimentary shipping for orders delivered within Pakistan.

Yes. Safa Sajid accepts international orders. International shipping charges apply and may vary according to the destination and shipment.

Any customs duties, taxes or other charges imposed by the destination country, where applicable, are the responsibility of the recipient.

We make every reasonable effort to represent the colours, materials and details of our garments accurately. However, slight differences in colour may occur due to photography, lighting and individual screen or device settings.

Safa Sajid is based in Karachi, Pakistan and currently operates online. We do not presently have a customer-facing retail location.

You can reach our customer care team by email at customer.care@safasajid.com or through WhatsApp at +92 303 0030111.

You can also find us on Instagram at @safasajidofficial.